Help by Email

At Alumni Travel Insurance, your 100% satisfaction is our top priority. Use the form below to send us a question or concern. Required fields are marked with an *. Note: For emergencies while traveling, please phone for assistance.

Enter your Name*:
E-mail address*:
Message Subject*:
Enter your Message*:
 

Help by Phone

Travel Insurance

For questions about purchasing travel insurance or your benefits, call us toll free at:
1-866-753-1002 (option 6)

Our Service Hours are:
8:30am-5:00pm ET - M, Tu, W & F
9:30am-5:00pm ET - Th

Contact us by fax: 1-800-560-6340 fax
Or email: NWTravClaims@cbpinsure.com

Claims

To file an insurance claim or follow-up on a claim, call

1-866-753-1002 (option 2) toll-free
1-800-560-6340 fax
8:30am-5:00pm ET Mon-Fri

or send email to NWTravClaims@cbpinsure.com

Travel Assist

For assistance while traveling, call

Within U.S.A. & Canada
1-855-892-6489
Outside U.S.A. & Canada
1-603-328-1379
24 hours, 7 days a week

or send email to mail@oncallinternational.com

Corporate Inquiry

For inquiries regarding additional travel products and services, contact

Alastair Macmillan-Bell
1-516-342-2651
9:00am-5:00pm ET Mon-Fri
or send email to alastair.macmillan-bell@aon.com